Support

Getting started

  1. Quick Start with AsteriskNOW 1.x
  2. Compare Asterisk software - Asterisk®, AsteriskNOW™, and Asterisk Business Edition™
  3. Learn about Asterisk, its architecture and features.
  4. View AsteriskNOW; GUI screenshots and screenshots of the installation process.
  5. Download and install the latest release of AsteriskNOW.
  6. Read resources on how to configure your first Asterisk system and how to troubleshoot.

Online documentation

The O'Reilly book, Asterisk: The Future of Telephony will walk you through the process of configuring your first Asterisk system.

Digium's Knowledge Base is a basic starting point for support and troubleshooting.

Documentation in Digium's Support Center offers basic configuration examples for Digium hardware.

Community support

Mailing Lists

Participation in the mailing lists is recommended for anyone with a serious interest in implementing or coding for Asterisk or AsteriskNOW. The list is self-moderated and the views expressed are not necessarily the views of Digium or the greater Asterisk Community. Read the rules before posting.

Real-Time Chat

The thousands of Asterisk users from around the world on the IRC Asterisk chat channel can provide useful information, advice and troubleshooting help. It is an excellent place for AsteriskNOW users to meet to discuss AsteriskNOW and receive support from knowledgeable users.

Join #asterisknow and #asterisk port 6667, on the FreeNode IRC network (irc.freenode.net).

Forums

The Forums are useful for new users to get their questions answered by other community users who choose to use the forums as a resource for communication. Most standard and basic questions have been asked, so make sure you do a search first. You will need to read the Announcments before posting.

Community tutorials and projects

Asterikast - Asterisk how-to videos
Asterisk Docs - documentation project
Asterisk Wiki - wiki project
Asterisk Guru - tutorials

Developer support

Developer support can be found where the Developers hang out. Join the Developer Mailing List, sign-on to the Asterisk IRC channel (#asterisk-dev, port 6667, at irc.freenode.net) or read the Developer Blog to stay informed.

Dev tools

We use Bugs, our issue tracker, to report bugs. Bugs are also discussed on the IRC channel #asterisk-bugs. The source code for Asterisk is obtained, managed and maintained through version control in Digium's SVN repository.

Books

You can download Asterisk: The Future of Telephony or purchase the following books:

  • Asterisk: The Future of Telephony
  • Switching to VoIP
  • Building Telephony Systems with Asterisk
  • VoIP Telephony with Asterisk

Community news and guides

Asterisk: A Bare-Bones VoIP Example
Asterisk Gateway Interface (AGI) Guide
Asterisk on Redhat Linux
Asterisk VoIP News
SineApps - Daily Asterisk News

Commercial support

Digium is committed to supporting its hardware and software products and provides full professional services for users requiring skilled technical assistance for AsteriskNOW. Full support for AsteriskNOW can be provided by Digium with the purchase of Asterisk Business Edition™.

Website problems

Report website-related issues to the webmaster.